FAQ

No. PawCheck gives general product information based on label contents, published ingredient knowledge and recall data. Its scores are our assessment of a product for your pet's profile: a second opinion in the store aisle, not a diagnosis, prescription or treatment plan. For anything medical, your veterinarian is the only right answer, and the app says so in Settings, wellness tips and recall notices.

Same reading, same pet, same rules = same score. Scores are computed by fixed, versioned rules, not generated by AI. A score can change if the ingredient reading for a product changes, if your pet's profile changes, or if we update the rules.

Each scan is checked against the FDA and CPSC recall notices in our database, which doesn't include every recall. If a notice matches, it's shown on the result. No check is perfect, so if you're worried about a product, the FDA's recall list is the authority.

No, but it can use one. Snap the front of the pack, or scan the barcode. Because it reads the front, it can work when a barcode is worn or missing. If we need the ingredient panel, we ask. PawCheck is made for pet food, treats and chews.

Label photos are sent securely to our scanning service, which uses Google's Gemini AI to read the label. They're used only to identify the product and read its ingredients, and they aren't stored on our servers; a small thumbnail stays on your phone in your scan history. We don't sell your data. See the Privacy Policy for the full picture.

PawCheck needs a subscription: weekly, monthly or yearly, each with unlimited label scans (fair use applies). Yearly and monthly include a free trial for eligible new subscribers (Apple decides eligibility). If you start a trial and it's not for you, cancel in iOS Settings at least 24 hours before it ends. Exact pricing is shown in the app, in your local currency, before any charge.

Not yet: PawCheck is iPhone only for now.

Tap "Not right?" on the result. If we can't read the ingredients, we ask for a photo, and we use reports to improve matching.